speaking schedule 2008
October 16 - Web Experience Forum, Boston, MA
October 6 - TeleTech 2008 Client Advisory Board, Napa, CA
July 25 - Quorim, Minnepolis, MN
July 2 - Customer Service Master Class, Service Excellence Solutions, Bucharest Romania
June 23 - Sports Executive Network, Colorado Springs, CO
June 9 - Jackson Hewitt franchisee annual meeting, Las Vegas, NV
May 22-25 Microsoft Mix Essentials, Amsterdam & Dublin
May 15-18 European Customer Management World, London
May 20 - RBC Dain, Minneapolis, MN
May 6 - The Container Store, Dallas, TX
March 12 - Society for Marketing Professionals, Birmingham, AL
March 11 - National Hockey Leagues, Denver, CO
March 5 - Microsoft MIX 08, Las Vegas, NV
February 28 - Emory University Marketing Institute Brand Forum, Atlanta, GA
February 12 - Dominion Power, Richmond, VA
January 22 - Sonic Wall, San Francisco, CA
January 17 - Microsoft (MIMA) "Light up your Brand", Minneapolis, MN
January 16 - University of Denver Roundtable, Denver, CO